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FAQ

Online Bill Pay

Go Green with Online Bill Pay - Save Time, Money and the Planet!

First Time Users – To help protect your identity, you will need:
  • Account Number
  • Invoice Number
Login/Sign Up Sample Bill


Steps to Set Up Automatic Bill Pay:

*Setting up automatic payments does not apply payment to outstanding balances. Automatic payments will only be applied on future bills once it has been set up.
  • Click Login or one of the Sign Up buttons above - it will open the Bill Pay portal
  • To sign up, click Enroll, then enter your account number and invoice number
    • Your account number and invoice number are listed at top of your bill. Make sure your account number has “5315-“ in front of it so it should look like “5315-407000000”. Click Next
    • Enter your profile information and click Create
    • This will prompt you to provide a banking account number and routing number or a credit card. Enter in the payment option of your choice and click Submit.
  • If you are already enrolled, enter your username and password to login
    • Click Accounts in the top menu, Click where it says Click here to add or edit a bank or credit card account.
    • Enter a Bank account or Credit/Debit Card, click Submit
    • At the Confirmation, click Setup Recurring Payment.
    • Select your preferred options and click Submit to save
Payments can take up to 48 hours to process and reflect on your account.
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